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Originally Posted by Simply Gray

I do not appear to have received any upgrade:

1st 512K took 1453 ms = 360831 KB/sec, approx 2973 Kbps, 2.9 Mbps
2nd 512K took 1438 ms = 364595 KB/sec, approx 3004 Kbps, 2.93 Mbps
3rd 512K took 1468 ms = 357144 KB/sec, approx 2943 Kbps, 2.87 Mbps
4th 512K took 1422 ms = 368698 KB/sec, approx 2950 Kbps, 2.88 Mbps

Overall Average Speed = approx 2968 Kbps, 2.9 Mbps

I have rebooted the Samsung STB, rebooted the router and rebooted the PC but still 3Mbps.

Note the earlier comments about having to pay £50 for a modem. I currently pay NTL in the region of £80/90 a month and I would rather spend that elsewhere, even if the service is reduced, than allow NTL to rip me off.

Give them a ring mate. They're coming to fit me a cable modem along side the STB and didn't mention any cost when I asked them.