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Originally Posted by JohnHorb
If that was aimed at me, I'm not 'whining' about a free upgrade, whether to 5MB, which, according to the web site, is all I'll get, or 8MB. or 10MB. My complaint is the total lack of any consistency. Why are some people being given free replacement modems, (or, in the case of STB users, additional modems), while others are being told they'll have to pay £50? Why were some people being told that Samsungs would definately support 10MB (someone early this thread was told 'up to 30MB), while others were being told they would only support 7-8MN, and now we are tols they will support a MAXIMUM of 5MB?
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Wasn't aimed at you.... I hadn't even seen your post before I posted mine....
As for inconsistency in information, no excuse.....
I was just commenting it would be nice for people to say thanks for the upgrade and price cut for once rather than
raaar im not getting my service - lol
I guess at the end of the day the poor sods in CS are getting an ear bashing left right and centre. There are a lot of people there who aren't going to be technically literate, and they must hate big launches like this.....