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Originally Posted by pnlambert
*******************RANT*******************
OK, had enough of reading the pure whining......
Lets see, we've received a service upgrade, from 3Mbit to 10Mbit.....
Some of us are seeing 8Mbit because thats all our cable modems can handle.... Some a little less.
I know my cable modem was free, and if I was to move to ADSL (as some people seem to claim they will, now that even at 5.5Mbit their service exceeds that which ADSL can provide in most of the country) I would have to buy my own router. For a decent router, you are probably talking around the £60-£80 mark... so why complain at £50 to upgrade your cable modem???
Some people claim they aren't getting what they are paying for.... OK - You subscribed to this service as a 3Mbit service, maybe a 2Mbit or even 1Mbit service.....
The fact that its now 34.99Mbit - for in my case 8Mbit, and 512k up instead of the £50 I was originally paying for 1Mbit down and 300k up - is great in my opinion.....
I just guess that some people out there are never happy. Good luck with your 2Mbit ADSL, or is that 1Mbit or 512k because you are too far from your exchange..... So long, oh and enjoy the fact that although it looks it, the grass really isn't that much greener over there!
*******************RANT OVER*******************
I'd just like to say thanks NTL for the price reduction and service upgrade.
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If that was aimed at me, I'm not 'whining' about a free upgrade, whether to 5MB, which, according to the web site, is all I'll get, or 8MB. or 10MB. My complaint is the total lack of any consistency. Why are some people being given free replacement modems, (or, in the case of STB users, additional modems), while others are being told they'll have to pay £50? Why were some people being told that Samsungs would definately support 10MB (someone early this thread was told 'up to 30MB), while others were being told they would only support 7-8MN, and now we are tols they will support a MAXIMUM of 5MB?