I thought I'd provide some final info because this hasn't gone anywhere from my point of view.
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Originally Posted by bugheadcjd
Anyway, thanks for your help, is there any way you could pass the information onto to someone else internally that could possibly follow it up?
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Originally Posted by ukcobra
What do I need to do to escalate this ?
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People internally had seen the thread and escalated it to me because I am working in several areas at the moment.
The end result of asking here and elsewhere for information was:
13 responses
8 had nothing to do with firmware upgrades.
I asked for MAC addresses for the remaining 5
I got 1.
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Originally Posted by coventrycityfan
ok then, i wonder if this fault is releated to me having the disconnections on Saturday
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As you were one of the 8 I'd have to say "probably".
Without more data there isn't anything anyone can do.
Peter