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Mauldor · 04-12-2005, 20:07

After posting my other thread there, I got on the phone to Tech Support as my Speeds were amazing Slow even from Uk Mirror Service & a download manager to boost the number of connections. Now there is Database Maint going on (as the recorded message says) which means they are a bit more limited to what they can do.

I explained that when I rang last time the Lady swapped over my channel and all that night I was hitting 900K - 1.2MB/Sec. The next night as I told him I was back to 30K - 5mbit in speeds all depending on what time of day it was. If it was just downloads I could have overlooked this until they sorted it all out maybe but Gaming was a write off in terms of Lag and Disconnections even if the servers were UK based. My point to him was that I was told even with the UBR fully Saturated - I should get no lower then 2mbit but this is def not the case.

He got me do download Spybot, I explained to him that the machine I am testing on has a FRESH Installed of XP SP2 plus not been on the web as such (the wonders of a Ghost Image). The download speed of the program was between 50KB?Sec and 141KB/Sec - not quite your 10mbit then. Remembering also I have SB4100 with New Firmware and a Router that has 100Mbit port (Linksys). I also explained that the speeds can get a lot faster if I stay up till 3am but I dont plan to do this anytime soon. I ran said Spybot and suprise, found nothing.

He assured me the UBR was not in a flooded state and disgregearded all the Errors present on the Modem with Sync Lost, DHCP Server Unavaialble and many others. The best he could come up with was "It is still a trail and by End of Jan 2006 it *might* get better".

Now some questions:

1. Is this a trail or not? If people are been Auto Upgraded and customers can jump to 10mbit via Web page etc - then surely it is not a trail any longer?

2. How long do we expect the speeds to jump all over the place and be SLOWER then the 2mbit service which I used ot be on? I do not expect 10mbit ALL the time btw - far from it but 30K - 104KB/Sec is a bit off do we agree?

3. How come some people get a consatnt 10mbit speed on downloads? Does the system not share all the bandwidth equally.

4. Ref point 3 - How much Bandwidth Does each UBR have on D/L and U/L and roughly how many people share one UBR?

Thanks

04-12-2005, 20:07	#1053
Mauldor Inactive Join Date: Jan 2004 Location: Scunthorpe Age: 59 Services: 50mbit, Base TV, Base Phone Posts: 437	*Re: ALL* ntl 10MB Discussion (Part 3)** After posting my other thread there, I got on the phone to Tech Support as my Speeds were amazing Slow even from Uk Mirror Service & a download manager to boost the number of connections. Now there is Database Maint going on (as the recorded message says) which means they are a bit more limited to what they can do. I explained that when I rang last time the Lady swapped over my channel and all that night I was hitting 900K - 1.2MB/Sec. The next night as I told him I was back to 30K - 5mbit in speeds all depending on what time of day it was. If it was just downloads I could have overlooked this until they sorted it all out maybe but Gaming was a write off in terms of Lag and Disconnections even if the servers were UK based. My point to him was that I was told even with the UBR fully Saturated - I should get no lower then 2mbit but this is def not the case. He got me do download Spybot, I explained to him that the machine I am testing on has a FRESH Installed of XP SP2 plus not been on the web as such (the wonders of a Ghost Image). The download speed of the program was between 50KB?Sec and 141KB/Sec - not quite your 10mbit then. Remembering also I have SB4100 with New Firmware and a Router that has 100Mbit port (Linksys). I also explained that the speeds can get a lot faster if I stay up till 3am but I dont plan to do this anytime soon. I ran said Spybot and suprise, found nothing. He assured me the UBR was not in a flooded state and disgregearded all the Errors present on the Modem with Sync Lost, DHCP Server Unavaialble and many others. The best he could come up with was "It is still a trail and by End of Jan 2006 it might get better". Now some questions: 1. Is this a trail or not? If people are been Auto Upgraded and customers can jump to 10mbit via Web page etc - then surely it is not a trail any longer? 2. How long do we expect the speeds to jump all over the place and be SLOWER then the 2mbit service which I used ot be on? I do not expect 10mbit ALL the time btw - far from it but 30K - 104KB/Sec is a bit off do we agree? 3. How come some people get a consatnt 10mbit speed on downloads? Does the system not share all the bandwidth equally. 4. Ref point 3 - How much Bandwidth Does each UBR have on D/L and U/L and roughly how many people share one UBR? Thanks