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04-12-2005, 19:51

Depends at what stage in setting up the router. Some router ISP settings (PPP over Ethernet) require an ISP user/password. NTL doesn't. However, if you connect through a set-top box rather than a cable modem, you may be required to register the connection at the point you connect to the internet. You can get round this by cloning the MAC address of the PC which was originally used. The NTL end then thinks you are still using the same device.

Having said all that, if you need the original account details (you may be asked for them if you ever have to call Tech support), just ring CS and they'll post them to you. (That's what I had to do).

04-12-2005, 19:51	#6
JohnHorb Guest Location: Sale, Cheshire Services: 10MB Broadband, DTV, Telephone Posts: n/a	Re: NTL ISP username and password Depends at what stage in setting up the router. Some router ISP settings (PPP over Ethernet) require an ISP user/password. NTL doesn't. However, if you connect through a set-top box rather than a cable modem, you may be required to register the connection at the point you connect to the internet. You can get round this by cloning the MAC address of the PC which was originally used. The NTL end then thinks you are still using the same device. Having said all that, if you need the original account details (you may be asked for them if you ever have to call Tech support), just ring CS and they'll post them to you. (That's what I had to do).