[anduin]

Well its just taken me maybe 15 minutes to get to this page and log in, This packet loss is completely crippling my connection.

Done three pings to google.com ( or co.uk .. cant remember now )

here are the Shameful results.

Test1
Ping statistics for 66.102.9.99:
Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 50ms, Average = 38ms

Test2
Ping statistics for 66.102.9.104:
Packets: Sent = 10, Received = 6, Lost = 4 (40% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 38ms, Average = 31ms

Test3 (increased the count of pings to 25 to be fair )
Ping statistics for 66.102.9.104:
Packets: Sent = 25, Received = 14, Lost = 11 (44% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 71ms, Average = 39ms


Have so far:
Called NTL
Had two engineer visits
Had new modem

Just for fun also:
connected laptop directly to cable modem
upgraded firmware in belkin router
completely removed all security from my wireless internet


not sure if this is 3 or 4 days of seriously no internet now; one thing is for sure that the next engineer that arrives either fixes it or takes the cable modem away with him.