I live in Bromley Kent and called the freephone number asking " am i being upgraded today as i phoned lastweek and they said i will be" the guy on the phone said are you using a modem i said no he said i am unable to perform the upgrade as you are using a samsung stb and these dont support 10mb . oh i said why wasnt i informed of this when i called last week he put the phone to one said and made some enquires . he came back and said im sorry you have been misinformed i can order an engineer to install a modem on friday . Im only posting this as a warning to any sammy stb users out there that are waiting to be upgraded as you may have a longer wait without a modem . cheers!
