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Originally Posted by daveetwo
I was told (by executive response team person) that they will be trying a firmware upgrade for the 3100 but they couldnt predict when. He has invited me to call again in about a week to let him know whats happened.
He also suggested that rebooting the modem every couple of days which i am doing.
Dont buy a new modem because if they find the 3100 wont manage the full speed then they will replace.
We just have to be patient for a bit longer.
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Thanks for that! i will wait and see what happens. i have been looking about on the net and i have seen some firmware updates for my modem but none match my serial number and version. i have spoken to my neighbour and he is now on 10mb running at ful speed, he has one of ntl's new modems, ambit or somehting. thanks again