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tugmaster666 · 02-12-2005, 13:04

I live in the Suffolk area and have been on the 3mb service since it started and used to get around 360k/s downstream and around 30k/s upstream. I am using the surfboard SB3100 cable modem which has been great. I since have been told that my 3mb service had been upgraded to 10mb, yee haa!! I checked my speed on various tests and now I get 670k/s downstream and around 44k/s upstream!

Does anyone know if the modem I am using (Surfboard SB3100) is not capable of handling 10Mb connection speeds. I went onto the website and it says capable of 38down and 10mb up!! Im a little confused here. I rang NTL customer support and was put through to some guy in India who did not appear to know what he was on about lol. He took my mac address and told me my modem is capable of the new speeds!! It appears not! Can any one recommend a faster modem I can use which will handle the new 10mb speeds?
Cheers all.

02-12-2005, 13:04	#999
tugmaster666 Inactive Join Date: Dec 2005 Posts: 6	*Re: ALL* ntl 10MB Discussion (Part 3)** I live in the Suffolk area and have been on the 3mb service since it started and used to get around 360k/s downstream and around 30k/s upstream. I am using the surfboard SB3100 cable modem which has been great. I since have been told that my 3mb service had been upgraded to 10mb, yee haa!! I checked my speed on various tests and now I get 670k/s downstream and around 44k/s upstream! Does anyone know if the modem I am using (Surfboard SB3100) is not capable of handling 10Mb connection speeds. I went onto the website and it says capable of 38down and 10mb up!! Im a little confused here. I rang NTL customer support and was put through to some guy in India who did not appear to know what he was on about lol. He took my mac address and told me my modem is capable of the new speeds!! It appears not! Can any one recommend a faster modem I can use which will handle the new 10mb speeds? Cheers all.