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goblin · 01-12-2005, 12:16

Hi,

In regards to this http://www.cableforum.co.uk/board/sh...ad.php?t=39024 issue. I would like to get in touch with Broadband Tech Support in the UK. I emphasise the UK portion of the request, as I keep getting re-routed to India.

I appreciate that those people in india are only trying to do their job. But phoning that distance on an NTL line leads to lots of "hissing" along with a slight "echo" and "Can you repeat yourself sir?" As neither of us can understand what the other is saying. Not only that, but there is a noticeable delay. You finish a sentence await a reply, say something along the lines of "hello, did you hear me?" only to find yourself talking over the person on the other end of the line. It's like talking over a field radio, you feel inclined to say "over" at the end of each and every sentence, just so they know when they can speak without interuption.

So back to the question. How do I contact Broadband Technical Support in the UK?

Thanks.

01-12-2005, 12:16	#1
goblin Inactive Join Date: Jan 2004 Posts: 199	Calling Broadband Tech Support UK ? Hi, In regards to this http://www.cableforum.co.uk/board/sh...ad.php?t=39024 issue. I would like to get in touch with Broadband Tech Support in the UK. I emphasise the UK portion of the request, as I keep getting re-routed to India. I appreciate that those people in india are only trying to do their job. But phoning that distance on an NTL line leads to lots of "hissing" along with a slight "echo" and "Can you repeat yourself sir?" As neither of us can understand what the other is saying. Not only that, but there is a noticeable delay. You finish a sentence await a reply, say something along the lines of "hello, did you hear me?" only to find yourself talking over the person on the other end of the line. It's like talking over a field radio, you feel inclined to say "over" at the end of each and every sentence, just so they know when they can speak without interuption. So back to the question. How do I contact Broadband Technical Support in the UK? Thanks.