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Originally Posted by Gizmo1
I rang CS today and they said that 10Mb was still only a trial!! They did not know anything about upgrading modems!
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Sadly this very much depends on who answers the phone. The full details of the upgrade programme have apparently not been communicated to staff very effectively.
NTL's published statement on this is that all 3Mb customers will be on an official 10Mb service by the end of this year. That means they're going to have to replace your modem by the end of this year if it won't do 10Mb.
Now, as we are developing yet another 10Mb thread here ...
thread closed. Please feel free to continue discussion in the official 10Mb thread
here.