Cable Forum - View Single Post - Bittorrent & Disconnections

Oven Chips · 30-11-2005, 19:51

To bugheadcjd and coventrycityfan,

I am not sure if you are among the 5 MACs I requested from Russ, but they were all 3 or 10Mbps Tier on 100/120 modems.

However the "rules" are straightforward:

If you were on 3Mbps and had a 100/120 modem you would have received the updated firmware.
If you have updated to 10Mbps since the update process would reboot the modem and update the firmware. If not then a power off then on does the trick.
If you are on 1 or 2 Mbps on a 100/120 modem you haven't had the updated firmware.
If you are on a 200 / 250 modem your firmware hasn't been updated (not needed)
If you are on a Motorola 3100, 3Com or Terayon also no firmware update.
I'm not sure about the scope of the Motorola 4100 firmware update.

I don't want to paint an over-optimistic picture of what I can do. I contacted the team here after this thread was pointed out to me, because I felt there might be a relationship with other work I have been doing (there isn't so far).

I'm not a technical type, or in support (desk jockey in HQ), and certainly wouldn't try to bypass the correct support process.

I hoped to shed some light and find something but sadly it seems unlikely.

Peter

30-11-2005, 19:51	#90
Oven Chips Inactive Join Date: Nov 2005 Posts: 26	Re: Bittorrent & Disconnections - Ambit modems To bugheadcjd and coventrycityfan, I am not sure if you are among the 5 MACs I requested from Russ, but they were all 3 or 10Mbps Tier on 100/120 modems. However the "rules" are straightforward: If you were on 3Mbps and had a 100/120 modem you would have received the updated firmware. If you have updated to 10Mbps since the update process would reboot the modem and update the firmware. If not then a power off then on does the trick. If you are on 1 or 2 Mbps on a 100/120 modem you haven't had the updated firmware. If you are on a 200 / 250 modem your firmware hasn't been updated (not needed) If you are on a Motorola 3100, 3Com or Terayon also no firmware update. I'm not sure about the scope of the Motorola 4100 firmware update. I don't want to paint an over-optimistic picture of what I can do. I contacted the team here after this thread was pointed out to me, because I felt there might be a relationship with other work I have been doing (there isn't so far). I'm not a technical type, or in support (desk jockey in HQ), and certainly wouldn't try to bypass the correct support process. I hoped to shed some light and find something but sadly it seems unlikely. Peter