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Originally Posted by banjo21
I just got the 'Christmas' card from NTL delivered saying that as a special customer etc etc, I''l get free 10M upgrade from 3M in Dec, lower price in Jan and free BB+ membership.
I've tried twice in previous weeks to get CS to upgrade me with no luck - does anyone know if actually having the 'letter' helps to push them along if I was to phone again or is it really a wait for the auto upgrade to happen?
PS. Letter advises u go to site ntlworld.com/10 which simply says come back on 05/12/05
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Lower price in Jan and free BB+ membership. Are we all going to get that ? Please, pretty please ??