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banjo21 · 30-11-2005, 11:51

I just got the 'Christmas' card from NTL delivered saying that as a special customer etc etc, I''l get free 10M upgrade from 3M in Dec, lower price in Jan and free BB+ membership.
I've tried twice in previous weeks to get CS to upgrade me with no luck - does anyone know if actually having the 'letter' helps to push them along if I was to phone again or is it really a wait for the auto upgrade to happen?

PS. Letter advises u go to site ntlworld.com/10 which simply says come back on 05/12/05

30-11-2005, 11:51	#862
banjo21 Inactive Join Date: Nov 2005 Posts: 5	*Re: ALL* ntl 10MB Discussion (Part 3)** I just got the 'Christmas' card from NTL delivered saying that as a special customer etc etc, I''l get free 10M upgrade from 3M in Dec, lower price in Jan and free BB+ membership. I've tried twice in previous weeks to get CS to upgrade me with no luck - does anyone know if actually having the 'letter' helps to push them along if I was to phone again or is it really a wait for the auto upgrade to happen? PS. Letter advises u go to site ntlworld.com/10 which simply says come back on 05/12/05