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Chris W · 29-11-2005, 13:59

It may be that ntl are looking at the billing account which has indeed been changed to 2meg, but it may be that for some reason this did not update the internet account which determines which config file the modem receives.

Try logging onto the config page for your router at: http://192.168.100.1 (username and password are both root) and checking the name of the configuration file.

29-11-2005, 13:59	#4
Chris W cf.mega poster Join Date: Nov 2003 Location: Reading Age: 42 Services: Virgin Media Broadband Size M Posts: 6,546	Re: newbie 2mb service question It may be that ntl are looking at the billing account which has indeed been changed to 2meg, but it may be that for some reason this did not update the internet account which determines which config file the modem receives. Try logging onto the config page for your router at: http://192.168.100.1 (username and password are both root) and checking the name of the configuration file.