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Originally Posted by daveetwo
Ive tried 3 times to get my 3100 changed and got blunt refusals. They wouldnt even give me a price to change it. They just insisted that i had to wait untill late december and see if my modem would take 10mb.
I gave up and ive sent a letter to simon duffy down the road in Hook.
Doubt that anything will happen but it made me feel better to let them know how just on of thier customers think about this. lol
When youve been a customer for most of the services including broadband for about 6 years you would expect better treatment.
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If there's no 10meg in your area yet, CS have every reason to refuse. Is there 10meg in your area?