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27-11-2005, 17:27

You cannot have broadband plus if you are on the 10MB service!

I upgraded from 2MB to the 3MB but got the new speed of 10MB and was told I get BB Plus for free as I upgraded my speed but it was removed by NTL's security dept. as BB plus acording to them is not available to 10MB customers only 1,2 & 3MB customers even though the 10Mb is classed as 3Mb!

I was told they would have to lower me to the 3MB speed if I wanted it!

You can guess my answer to that!

27-11-2005, 17:27	#3
UncleBooBoo Guest Posts: n/a	Re: Broadband Plus You cannot have broadband plus if you are on the 10MB service! I upgraded from 2MB to the 3MB but got the new speed of 10MB and was told I get BB Plus for free as I upgraded my speed but it was removed by NTL's security dept. as BB plus acording to them is not available to 10MB customers only 1,2 & 3MB customers even though the 10Mb is classed as 3Mb! I was told they would have to lower me to the 3MB speed if I wanted it! You can guess my answer to that!