Cable Forum - View Single Post - NTL Indian support centres

Chimaera · 27-11-2005, 10:27

Well our experience with CS this week was exactly the same as Russ, even down to being told the router was the problem - when on the second call to them Paul had removed it! The problem is still ongoing, (even though they said it would be resolved in 48 hours - it all started last Monday) and I've had no feedback from the Responsetek thing even though the auto reply told me I'd be contacted in 4 days.
Looks like today will be spent deciding who our new ISP will be!

I've already changed the phone provider - ntl will lose customers hand over fist at this rate.

27-11-2005, 10:27	#185
Chimaera Inactive Join Date: Jun 2003 Posts: 4,223	Re: NTL Indian support centres - a plea to NTL Well our experience with CS this week was exactly the same as Russ, even down to being told the router was the problem - when on the second call to them Paul had removed it! The problem is still ongoing, (even though they said it would be resolved in 48 hours - it all started last Monday) and I've had no feedback from the Responsetek thing even though the auto reply told me I'd be contacted in 4 days. Looks like today will be spent deciding who our new ISP will be! I've already changed the phone provider - ntl will lose customers hand over fist at this rate.