hello again,
have been on to CS again & didn't even give the guy the chance to fob me off. just said that my connection has been cutting out & modem resetting since last friday & that I'd been on the forums discussing it. Then said the only way to resolve it seems to be the 250 modem so he immediately arranged for an engineer to come out. good job I'm off work next week then, eh?
why do engineers and courier companies ALWAYS expect you to be in between 9am - 5pm just for them? do they not understand that people WORK FFS?
one of my pet hates, as you may have guessed.
will post update when modem has been replaced.
I'm a 3Mb/Sec customer so that'll free me up to start moaning about not getting the 10Mb upgrade soon enough