Cable Forum - View Single Post

coventrycityfan · 26-11-2005, 20:08

I rang them tonight with interesting results
First call sounded like it was someone from Indian Call Center, Basically explained problems on here only to be told it was a fault in my area and fix time around 7-8pm
2nd Call was very helpful a Lady called Sarah,i talked through my BB problems again she told same as first call but added the fault was only raised to them at 3pm this afternoon. I asked about a fixed time but she didn't have any. To my amazement she was about to give me the server status line but i told her that no fault was on there about this as i checked beforehand to which she was very surprised about.
is there anyone else in the CV2 area finding it difficult tonight like i am?

26-11-2005, 20:08	#1
coventrycityfan Inactive Join Date: Jun 2005 Location: Coventry, CV2 Age: 41 Services: Sky Digital, Freeview NTL 1MB NTL Phone Posts: 155	Tech Support I rang them tonight with interesting results First call sounded like it was someone from Indian Call Center, Basically explained problems on here only to be told it was a fault in my area and fix time around 7-8pm 2nd Call was very helpful a Lady called Sarah,i talked through my BB problems again she told same as first call but added the fault was only raised to them at 3pm this afternoon. I asked about a fixed time but she didn't have any. To my amazement she was about to give me the server status line but i told her that no fault was on there about this as i checked beforehand to which she was very surprised about. is there anyone else in the CV2 area finding it difficult tonight like i am?