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Rik · 26-11-2005, 19:51

Its all very well to moan and groan about the people in Tech Support, but what I would like to know is, what is the training like at NTL? is it non existant, good, im geniunely interested, how often do the Tech Support folk get the training and information they so badly need as a lot of companies dont seem bothered in keeping there employess up to date.

I used to work for one of the leading networking (NIC mainly) manus and their training was absymal.

So dont blame Tech Support folk all the time, thats just not fair!

26-11-2005, 19:51	#14
Rik cf.mega poster Join Date: Jan 2004 Location: Hertfordshire Age: 53 Services: 1Gbps Broadband Posts: 1,113	Re: NTL Broadband Support Its all very well to moan and groan about the people in Tech Support, but what I would like to know is, what is the training like at NTL? is it non existant, good, im geniunely interested, how often do the Tech Support folk get the training and information they so badly need as a lot of companies dont seem bothered in keeping there employess up to date. I used to work for one of the leading networking (NIC mainly) manus and their training was absymal. So dont blame Tech Support folk all the time, thats just not fair!