Nottingham also - been having same problem since last friday.
rang CS twice. first guy told me it's a software problem so I should get some advice from someone about it (isn't that why I called CS in the first place?!!)
second time the guy told me to try changing the point where the cable plugs in.
can only assume he meant the splitter box where the TV cable plugs in. tried swapping them over & nothing.
I've always stuck up for Broadband CS in the past as they've ALWAYS sorted my problem out with one phone call. Now, however, I'm just being fobbed off with lame excuses.
I love how they assume every caller is a gullible IT cretin. I built my own system from scratch and they expect me to believe the flimsy excuses they give for things not working?
Gonna call back & demand a 250 modem as that seems to be the only thing that solves it.
cheers for all the advice on this thread - it's been driving me MAAAAD
IanM