Re: Difficulty connecting...
ADSL router? Hope not as that is the wrong sort of router.
When you tried connecting to his connection did you power of the cable modem, change computers, power up cable modem, wait for lights to settle, power up PC?
You also need to follow this route when trying to change to a router as it needs to pick up the router info when it starts up.
If it doesn't work then try cloning the MAC address of the PC that is working on the connection into the router so that the NTL modem thinks the router is the PC that it already works with.
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