Quote:
|
Originally Posted by Mauldor
I can see almost what happened basically, she called NTL to ask about broadband and they managed to sell her this Dial Up (Im guessing it that as she has no NTL Cable in that area and nothing turned up). I have emailed her to set about as above to get the proof that she signed something to bind her into a contract.
You can understand she is annoyed that she now somehow owes NTL £106 for something she both never knew she had (or wanted) or used - sort of like chucking it in the bin - safe effect really.
Do any other ISP follow this practice with Dial up? I can understand it with Broadband, Sky TV, Phone line, mobiles and so forth but you are giving a contract to Sign for starters and actually have something you can see.
|
it is a hangover from the days when they used to say you had 'free' access to the internet, but paid a penny a minute for the call - the 'unlimited' option was meant to to take the call charge out of the equation.
Unfortunately if you pay for 'unlimited' access, but don't use it, you are still liable for the charge, sorry, - my opinion based on having to pay a couple of bills, myself
