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Re: NTL Indian support centres - a plea to NTL
I'm just off the phone to them. The last two times I've called them I've thought scripts were being followed but this time it sounded natural.
There were some gaps in the conversation (probably trying to decipher my accent) but it seemed to get resolved fairly quickly.
Now all I need is for someone to actually phone me back to arrange an engineer to replace the one that went AWOL last weekend and sort the dropouts and I'll be happy.
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