Cable Forum - View Single Post - NTL Indian support centres

BarFly · 25-11-2005, 10:35

im sorry you get the impression that people are using a script but can tell you now that, not one person in tech support ( swansea ) uses a script for tech'ing calls . As ive said im not 100% sure on india, personally i dont think they do, theres a possiblity, but i doubt it, as there are to many variables to consider when it comes to calls/pc's/customers/Ntl.... for a script to work or be anywhere near accurate......

25-11-2005, 10:35	#169
BarFly Inactive Join Date: Mar 2004 Location: Liars Corner Posts: 284	Re: NTL Indian support centres - a plea to NTL im sorry you get the impression that people are using a script but can tell you now that, not one person in tech support ( swansea ) uses a script for tech'ing calls . As ive said im not 100% sure on india, personally i dont think they do, theres a possiblity, but i doubt it, as there are to many variables to consider when it comes to calls/pc's/customers/Ntl.... for a script to work or be anywhere near accurate......