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Originally Posted by bagwaa
Yeah, I have rebooted my cable modem lots and lots of times, I tried to call them yesterday and some women just spoke over me and told me that it was because its a "pilot scheme" -- I tried to explain that I appreciate that and understand that, but why am I only going at 1mb now? -- she just told me its because its a pilot scheme and sometimes I will gete 10mb and other times I will maybe get 3mb (even tho I tried to explain that I am 3 times slower than normal!) -- Ive not pushed over 100k/sec since I upgraded, so I think I will give up on this one, I am going to call Customer services and ask them to downgrade meback to 3mb or maybe 2mb. Oh well :-( I tried :-(
Bagwaa
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have you checked your modem config screen which will either indicate to you that you're on a 1meg tier, 2meg, 3meg or 10meg?