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Originally Posted by reload
Looking at your post it seems to be the second Local Area Connection is causing the problems. Try disabling it and deleting it. The IP address in your first Local Area Connection appears to be a valid NTL IP - so in actual fact the machine is connected.
On reflection though... how are you posting here? Do you have your modem plugged in with USB at the moment?
Another alternative, similar to that others have mentioned:
Unplug the USB connection from the modem and PC.
Unplug the power from the modem.
If you're on Windows XP, you don't need to shut the PC down.
Plug the Ethernet cable in at both ends.
Plug the power into the modem and wait for the lights to settle.
Take a look at the Ethernet connections. One or the other should show a valid IP address. Disable and/or delete the Local Area Connection with a 169 IP address.
Bob should then be your mother's brother.
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Deleting the Local Area Connection 2 is what I have just done and it did not work. I am using the USB connection to post here. I seem to remember the NTL support person talking about a corrupt ip address? Is this legitimate or just a load of b*ll?