To be honest im a little sick of NTL and their lack of knowledge of their products. I am already considering leaving their television services and the last thing they need is to mess me about with my internet! The lady on the phone just pointed out to me that people who have been upgraded are not actually receiving the 10mb service but are still on 3MB. umm, i dont think so lady, im not stupid!! Why are NTL employees telling blatant lies to me over the phone. Its not a clever tactic of them to lie to their customers with such fierce competition from others ISP's. I will be leaving NTL in the near future for another ISP, based purely on the fact NTL have lied to me. I dont care if my new isp has the same attrocious customer service, as long as my hard earned cash does not go to NTL.
