Cable Forum - View Single Post - 10mbit to 2mbit - did anyone get downgraded after calling CS?

mandrake · 23-11-2005, 14:17

Nice to see their has been someone else who was downgraded, same thing happened to me when the engineer connected my new modem yesterday(22/11/2005).
Only found out by chance after doing a speed test and found that I was getting under 1MB.
Phoned BS who informed me that i had been downgraded from 3MB to 1 MB no explanation why though, nice chap on the phone couldn't have been more helpful and the whole sorry mess was sorted in about 10mins.
Seems the gremlins at NTL are back in business.

23-11-2005, 14:17	#4
mandrake Inactive Join Date: Aug 2004 Location: kent Age: 80 Services: vm xl Posts: 63	Re: 10mbit to 2mbit - did anyone get downgraded after calling CS? Nice to see their has been someone else who was downgraded, same thing happened to me when the engineer connected my new modem yesterday(22/11/2005). Only found out by chance after doing a speed test and found that I was getting under 1MB. Phoned BS who informed me that i had been downgraded from 3MB to 1 MB no explanation why though, nice chap on the phone couldn't have been more helpful and the whole sorry mess was sorted in about 10mins. Seems the gremlins at NTL are back in business.