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Originally Posted by XFS03
...I am still getting an upstream power level of 61dBmV...
...I cant see my connection being stable while it is operating at these levels....
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Well, I was right. For the past week I have still been getting intermittent connection.
Had another Tech visit today. This time I left the modem configuration page open on the pc so that he could see the levels. Straight away he said the upstream power level was too high. After spending 10 - 15 mins at the green box, he said that a network engineer needs to be called out. He suspects that there may be a problem with one of the amplifiers, either in my local green box, or a nearby one.
He said it should be done today.