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Originally Posted by ssdd
Looks like I'll be on the phone to tech support again tomorrow as the account is in my wifes name and she needs to be here when I ring  |
Just rang tech support again and after a 35 minute phone call was told that I've got the software upgrade for my modem but I'll now send you the firmware upgrade. Leave your modem for an hour and then reboot it. I asked where do I go when this doen't work? she said I don't know, you will have to ring back and we'll take it from there. So at 11.55 I'll be rebooting it and by 12.05 will probably be back on the phone to them. This is really starting to p*ss me off now.