Cable Forum - View Single Post

Scope · 22-11-2005, 21:55

I get the following error message when going through the upgrade url on ntlworld:

The username (xxxx) entered is not the registered subscriber associated with this cable modem.Please go back and try again with your cable modem username and password.

Could one of our resident NTL CS chaps with access to the username database please be so kind as to find out what username is registered on my MAC address? PM for MAC address. I tried resolving this with NTL when the 2mb upgrade took place, but nobody was able to help..

Thank you.

22-11-2005, 21:55	#736
Scope Inactive Join Date: Sep 2004 Posts: 58	*Re: ALL* ntl 10MB Discussion (Part 3) I get the following error message when going through the upgrade url on ntlworld: The username (xxxx) entered is not the registered subscriber associated with this cable modem.Please go back and try again with your cable modem username and password.** Could one of our resident NTL CS chaps with access to the username database please be so kind as to find out what username is registered on my MAC address? PM for MAC address. I tried resolving this with NTL when the 2mb upgrade took place, but nobody was able to help.. Thank you.