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fahys71 · 22-11-2005, 12:14

I couldnt wait, so impatient, well, I had been promised it. Plus off today so best day to get in contact and get things sorted.

Well, I called back the first number (0800) and explained what had happened, they said its probably due to my modem. Can you recheck, I asked. He said ok, then said, oh you are only on 3mb, I will now upgrade you, but you may not get full 10mb and it can fluctuate.

Well my lights flickered and now...

Tue, 22 Nov 2005 13:10:40 UTC

1st 512K took 703 ms = 745787 KB/sec, approx 6145 Kbps, 6 Mbps
2nd 512K took 656 ms = 799220 KB/sec, approx 6586 Kbps, 6.43 Mbps
3rd 512K took 657 ms = 798003 KB/sec, approx 6576 Kbps, 6.42 Mbps
4th 512K took 672 ms = 780190 KB/sec, approx 6242 Kbps, 6.1 Mbps

Overall Average Speed = approx 6387 Kbps, 6.24 Mbps

So my modem is the problem as I already knew for full 10mb, but they obviously did nothing before.

So call back until you see at least an slight (or major) improvement to throughput (bandwidth).

Thanks to all. Just keep on trying.

Next will be to get my modem upgraded..... will give them a few days or I will fill up there voice recording system!!! I am now a happy customer.

22-11-2005, 12:14	#728
fahys71 Inactive Join Date: Nov 2005 Posts: 7	*Re: ALL* ntl 10MB Discussion (Part 3) I couldnt wait, so impatient, well, I had been promised it. Plus off today so best day to get in contact and get things sorted. Well, I called back the first number (0800) and explained what had happened, they said its probably due to my modem. Can you recheck, I asked. He said ok, then said, oh you are only on 3mb, I will now upgrade you, but you may not get full 10mb and it can fluctuate. Well my lights flickered and now... Tue, 22 Nov 2005 13:10:40 UTC 1st 512K took 703 ms = 745787 KB/sec, approx 6145 Kbps, 6 Mbps 2nd 512K took 656 ms = 799220 KB/sec, approx 6586 Kbps, 6.43 Mbps 3rd 512K took 657 ms = 798003 KB/sec, approx 6576 Kbps, 6.42 Mbps 4th 512K took 672 ms = 780190 KB/sec, approx 6242 Kbps, 6.1 Mbps Overall Average Speed = approx 6387 Kbps, 6.24** Mbps So my modem is the problem as I already knew for full 10mb, but they obviously did nothing before. So call back until you see at least an slight (or major) improvement to throughput (bandwidth). Thanks to all. Just keep on trying. Next will be to get my modem upgraded..... will give them a few days or I will fill up there voice recording system!!! I am now a happy customer.