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Old 22-11-2005, 09:46   #150
andyl
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Location: Bury
Services: NTL 2MB Broadband, x2 phones, digi TV.
Posts: n/a
Re: NTL Indian support centres - a plea to NTL

Amidst the gloom.... today woke up to no BB access at all. Rebooted the cable modem and PCs. No joy. So called support and got throuigh to India. Certainly a hint of scripting initially but an exceptionally polite and patient woman diagnosed and resolved my problem (router) and then explained how the fault occurred (bit of a 'whooosh' noise as it flew over my head but she certainly seemed to know her onions).
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