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PaulyP · 21-11-2005, 17:21

Read my previous 3 posts on the last page. I had the same problems - ring back and say you were in the process of being upgraded by someone when you got cut off and you'd like to complete the step now.

When you call ntl you have to enter your phone number - if this does actually direct you to different call centres that could be where the problem lies. If you enter an incorrect phone number (just mash the key pad a few times) it will say - number not recognised - enter area code - try nottingham - 01159 - I did and then i finally got through to someone who could help me.

21-11-2005, 17:21	#706
PaulyP Inactive Join Date: Nov 2005 Posts: 4	*Re: ALL* ntl 10MB Discussion (Part 3)** Read my previous 3 posts on the last page. I had the same problems - ring back and say you were in the process of being upgraded by someone when you got cut off and you'd like to complete the step now. When you call ntl you have to enter your phone number - if this does actually direct you to different call centres that could be where the problem lies. If you enter an incorrect phone number (just mash the key pad a few times) it will say - number not recognised - enter area code - try nottingham - 01159 - I did and then i finally got through to someone who could help me.