Well I'm on 3MB service currently - i've called NTL CS 3 times now and they wont upgrade me to 10 mb though they say they have upgraded some people - all they will say is that it will be upgraded sometime between now and the end of the year though one rep said between Jan and april

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Can someone tell me which option they went through too when calling NTL - I've tried 3 and 5 now. Isn't there a broadband support number - can they do it?