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Originally Posted by Just John
Do I need to ring Customer Services or is it done automatically...
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As has been repeated dozens of times, there are no automatic upgrades atm.
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Originally Posted by flook
Can anyone explain what I need to do to change the set top box to a CM? (I'm right in thinking the samsung stb cant do 10 meg?)
current situation is cable comes nto the house behind the TV, then an "extension" goes back outside, up the wall and into the bedroom to finish at an RJ45 socket, which I plug the router into.
Where will the CM sit? downstairs by the STB (wifey wont be pleased) or upstairs between the router and RJ45 socket?
Will there need to be any changes to the wiring?
Who installs the CM, NTL or me?
so many questions so little time  |
From your description, it sounds like the extension upstairs is an extension of the ethernet, so the CM would need to go downstairs. However, you may be able to ask them to route some coax upstairs at the time they fit the CM. Obviously from that you can deduce that ntl fit it, not you.