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Originally Posted by Russ D
That's the second time in a week that you've reminded me that I used to work for them - wow, you certainly like to keep my history close to your heart don't you!
I called tech support as it was a tech support issue...... 
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Just thought I'd mention it as when I had cause to call tech support/cs I mearly mentioned I used to work there and they cut the rubbish out.