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Originally Posted by simpsonsFAN
No, thats not a known problem, my 4010 is working fine and doesnt suffer that issue.
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Strange, this is what I was told by an NTL person at another forum:
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Incidentally, I've seen your post on CableForum about vertical lines on the screen. It's a problem we are aware of. It also happens on the Pace 4000 and Samsung boxes.
I know it's one of the those faults that you don't initially notice, but when you do it's really annoying. We don't currently have a solution other than requesting a box swap to a 4001
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And I can confirm that it also happens on my brother's Samsung and my friend's 4010 box.
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Your box is clearly faulty and I would contact them to arrange a replacement.
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If the only option is to go back to a 4001 box then no thanks.
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Since when has sky sports used non-standard resolutions?
-Chris
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They don't. That picture is a mockup. It just happens that I already had a screengrab of Sky Sports handy and I didn't want to have to boot up my PC just to grab another one. Channels that I have seen this problem on include the ITV channels, Bravo and NASN.