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Originally Posted by Dodger444
So if this whole 10mb upgrade is a trial like most of the CS are saying... why would it show up on the customers bill? Obviously it's not a trial, CS mentioned it a few times when I tried to get it, but when I finally did, it was through retentions who didnt mention anything about it being a trial. So my opinion is that its the full blown release of 10mb which launched on the 8th like it says on the CF home page, and nearly all the NTL staff CS, TS, sales etc are misinformed. Not bad for a communications company!  |
No mention of trial on the tier migration page either.