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Originally Posted by Swoopie
only started happening since i recieved the update firmware :| (which was after a restart of my modem last night, which it auto-matically did)
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The same with me. Just rang tech support and got a very helpfull man (who couldn't quite grasp what my problem was). Anyway after about 25 mins trying this and that he said "please hold while I speak to my superior to see if you need an engineers visit to change the modem". Great I though. He came back after a couple of minutes and asked who the accounts name was in, I said the wifes, and he said "I'm sorry but we need to speak to her to arrange an engineers visit" But she's not here I said "Sorry sir but you will have to get her to ring back when she gets in". Trust me to ring when she's having her hair done
Got our bill this morning and it says 10mb Broardband (75GB)