Here is an interesting experiment for anyone with an Ambit120 modem who's not a chicken like me. Visit
http://192.168.100.1/P_engineer.htm Change the image name from `ntlhm120_ntl0001.cpr` to `ntlhm120_ntl0002.cpr` and click the
SUBMIT button. I'm wondering if that would force a download of the upgraded firmware and hopefully pick-up the 10Mb service profile.