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Originally Posted by bo0rk
When logging into the Upgrade page i get this error;
Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).
tryed rebooting etc, Anyone got any ideas?
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perhaps you're behind a router and it can't get to the router to check the mac address. are you cable modem or set top box? are you behind a router?