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Originally Posted by Phantasm
Im in exactly the same position. Got my 3mb upgraded to last night, the modem rebooted and was updated to 10mb. I get the full 50k upstream but my downstream hasnt really improved.
Same modem as you, my downstream SNR is similar to yours, but the
power level is much lower:
downstream receive power level 0.77 dbmv
downstream snr 34.82 db
upstream transmit power level 41.00 dbmv
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Seems that NTL have been doing some playing because my speed has now improved to about 9000kbps.