Cable Forum - View Single Post

arthurdollar · 17-11-2005, 15:44

Hey All,
My first post on the forum, I've recently been upgraded to the BY 10Mb service from the 4Mb service. But I also had noticed some dips in the service a few weeks before the upgrade. Whilst using the 4Mb service I had consistent speeds on Usenet downloads of around 450 to 500KB and off places such as MS I would get just over 500KB most the time, which as you can imagine I was very pleased with. A few weeks before my upgrade I noticed that I would be lucky if my speeds exceeded 250KB, I put this down to the ongoing upgrade work and thought perhaps things will improve after the upgrade. How wrong a person can be, since upgrading most evening I'm lucky if I get over 250KB on Usenet, it generally stays around 130KB and occasionally peeks as much as 300KB. So having gone through several processes of elimination, I've reached the point of confusion.
My set up consists of the Motorola SB5100 and a linksys Router, so I have removed the router and connected directly through the modem, and immediatly noticed an increase of around 100KB,the strange thing is, I have no problem getting full speed from say MS and get around 1/ 1.2Mb a second, but even connected directly to the modem, my usenet speeds rarely peek beyond 400KB. Naturally I have called BY and they have said there's nothing wrong with my line etc, and were unable to offer me any kind of a solution, what I did notice, was after connecting to the modem GUI and checking the log files, the log files suggest that BY are trying to push out a SW update to my modem when it looks for a DHCP, but it gets an error stating the config file is incorrect or a wrong version, I told the helpdesk at BY about this but they dismissed it. sO currently I enjoy full speed most of the time from websites like Microsoft, but the second I try using Usenet (Newsgroups) the speeds drop considerably, I've attempted to change my usenet ports to say 80,23,25 and still the speeds remain well below what they should be. I'm at a loss now, so if anyone can help or make some constructive suggestions, they will be very much appreciated.

17-11-2005, 15:44	#18
arthurdollar Inactive Join Date: Nov 2005 Posts: 12	Re: 10meg PROBLEMS Hey All, My first post on the forum, I've recently been upgraded to the BY 10Mb service from the 4Mb service. But I also had noticed some dips in the service a few weeks before the upgrade. Whilst using the 4Mb service I had consistent speeds on Usenet downloads of around 450 to 500KB and off places such as MS I would get just over 500KB most the time, which as you can imagine I was very pleased with. A few weeks before my upgrade I noticed that I would be lucky if my speeds exceeded 250KB, I put this down to the ongoing upgrade work and thought perhaps things will improve after the upgrade. How wrong a person can be, since upgrading most evening I'm lucky if I get over 250KB on Usenet, it generally stays around 130KB and occasionally peeks as much as 300KB. So having gone through several processes of elimination, I've reached the point of confusion. My set up consists of the Motorola SB5100 and a linksys Router, so I have removed the router and connected directly through the modem, and immediatly noticed an increase of around 100KB,the strange thing is, I have no problem getting full speed from say MS and get around 1/ 1.2Mb a second, but even connected directly to the modem, my usenet speeds rarely peek beyond 400KB. Naturally I have called BY and they have said there's nothing wrong with my line etc, and were unable to offer me any kind of a solution, what I did notice, was after connecting to the modem GUI and checking the log files, the log files suggest that BY are trying to push out a SW update to my modem when it looks for a DHCP, but it gets an error stating the config file is incorrect or a wrong version, I told the helpdesk at BY about this but they dismissed it. sO currently I enjoy full speed most of the time from websites like Microsoft, but the second I try using Usenet (Newsgroups) the speeds drop considerably, I've attempted to change my usenet ports to say 80,23,25 and still the speeds remain well below what they should be. I'm at a loss now, so if anyone can help or make some constructive suggestions, they will be very much appreciated.