[Stephen]

I dunno how many times I have said this stopped getting annoyed that you can't get the 10MB straight away. NTL are going to be giving you a huge speed increase at no extra cost, just be patient and wait for it.

I can imagine you all getting it now and then moaning cause you were getting a good speed or the connection wasn't very stable, wait for them to give it to you to make sure its all working properly.