I can only say that in my opinion NTL's customer services must rank as the worst there is. They cannot get any worse. The staff are rude, arr ogant and disingenuous. So called suopervisors are always unavailable and never call you back. Apparently Simon Duffy has told his staff that they don't have to give their surnames to customers thus making it very difficult if not impossible to identify these rude and incompetent people
. Even the staff at customer relations are as rude and arrogant as the staff in CS.
All in all NTL per say are the pits.
