Hello all!
I spent most of yesterday helping a friend out with a computer problem. I ended up having to re-format the hard drive (it was soooooo full of bugs as she had no firewall and her anti virus hadn't been updated in 5 years o_O). After reinstalling Windows 98 (nothing higher will work on her comp) I tried using the ntl broadband CD to reinstall broadband. Everything was going smoothly untill it asked to plug the USB connector into the computer leaving the power to the set top box off. I did this and it came up with an error code:0. I phoned the help line and the guy told me I didn't need to use the CD at all. All I had to do was plug everything in, reboot the computer and we would have lift off. Well, we don't
The computer still doesn't realize that it's connected. There's a MSN connection wizard thingy but it askes to pick which modem we're using...except we not using one...are we? I'm stumped. Any help would be great....I can provide more info if needed
